Cant change my account
Hi guys, i have a little problem...it won't let me change my account name...or email whatever...i don;t have access to my account email anymore...so i want to change it, and it says after 7 days it will automatically change itself..its been over a month and still nothing....what do i do? I tried contacting ncsoft/anet whatever....i got a support ticket sent them an email...and i never got a reply!
"Your e-mail address change will need to be confirmed by both e-mail addresses. If either e-mail address does not receive the e-mail change confirmation request, your e-mail address change will go into a 7-day holding period. During this holding period, you will need to keep logging into your account using the old e-mail address. Attempting to change the e-mail address on your account again during the 7-day holding period will result in an error message, and the holding period will reset, causing further delay.
However, if the e-mail sent to the old e-mail address "bounces" because the e-mail address is invalid, the e-mail address change will automatically occur as soon as you confirm it by clicking the link in the e-mail sent to the new e-mail address.
Once you have confirmed the e-mail address change on your account, you will be able to log into your Guild Wars account using the new e-mail address." is the response from the support website
The bolded part...does that mean if i dont confirm in both emails or just my new one and also after 7 days will it automatically change as in if i use my old email after 7 days it wont work or do i have to start using my new email as soon as the 7 day period is over.
Last edited by Lawliet Kira; Mar 15, 2009 at 09:34 PM // 21:34..
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